Filing a Complaint
If you
feel that you have been the victim of housing discrimination
in the area of rental housing, real estate sales, mortgage
lending, or homeowners’ insurance, you may file a complaint
by any of the following means:
In the Private sector:
The Fair Housing Council of Greater San Antonio will conduct
preliminary investigations of housing discrimination
complaints and/or help consumers file administrative housing
discrimination complaints with the United States Department
of Housing and Urban Development (HUD) or pursue civil court
remedies. The Council conducts complaint intakes by
telephone during normal business hours or in person by
appointment only.
The Fair Housing Council of Greater San Antonio can be
reached at:
Toll-free telephone number: (866) 733-4953
San Antonio telephone number: (210) 733-3247
McAllen telephone number: (956) 682-3247
Relay Texas: 711
Mailing address:
Fair Housing Council of Greater San Antonio
4414 Centerview Drive, Suite 229
San Antonio, Texas 78228
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On the Federal Level:
The United States Department of Housing and Urban
Development (HUD) will take housing discrimination
complaints by mail or telephone. You may contact HUD or the
Fair Housing Council of Greater San Antonio to obtain a HUD
Housing Discrimination Complaint form. The HUD Region VI
Office of Fair Housing & Equal Opportunity (FHEO) in Fort
Worth, Texas services Arkansas, Louisiana, New Mexico,
Oklahoma, and Texas.
This HUD Region VI FHEO Office can be reached at:
Toll-free telephone number: (800) 669-9777
Fort Worth telephone number: (817) 978-5900
TTY: (817) 978-5595
Mailing address:
HUD—FHEO Office
801 Cherry Street, Unit #45
Suite 2500
Fort Worth, Texas 76102
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On the State Level:
Complaints can also be filed with a number of state and
local government offices, such as the Texas Workforce
Commission—Civil Rights Division.
The Texas Workforce Commission—Civil Rights Division can be
contacted at:
Toll-free telephone number: (888) 452-4778
Austin telephone number: (512) 463-2642
Mailing address:
Texas Workforce Commission
Civil Rights Division
1117 Trinity Street, Room 144-T
Austin, Texas 787101
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Important Filing
Deadlines:
The deadline for filing a federal administrative complaint
with the United States Department of Housing and Urban
Development (HUD) is one (1) year from the date of the last
discriminatory incident.
The deadline for filing a civil lawsuit is two (2) years
from the date of the last discriminatory incident.
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